What I liked about Market Based Energy is that the team – all the way down to the route drivers – understood that this program helped our small customers. An added benefit built into the program is the fluctuating fee that goes up or down. Customers are used to prices always going up. Now they understand that the energy markets determine the cost–up or down. The program helped reinforce our commitment to integrity because the program pricing was fair–not just an extra charge. Overall, it exceeded my expectations. The Service team found it easy to sell through to customers.
Iron City Uniform
