Hey…, I Thought It Was My Turn! We operate in an industry ripe with second, third, and even fourth generation ownership. The advantages to generational ownership are many. Obviously, company

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Article submitted by Dana Horne, MBA  Director of Client Engagement, Performance Matters I constantly hear people complain about turnover everywhere I go, not just in our industry. At first, I

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FORT MILL, S.C. (November 1, 2016) — Performance Matters, a strategic consulting company solely dedicated to the textile rental services industry, has issued the first update to their High Performance

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There are certain traditions in our business that have the capacity for effecting great change, but often fail to live up to expectations. Perhaps none of these has quite the

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  Managing people is always challenging. It takes a lot of time and great effort to not only motivate your employees but also to evaluate if something is holding them

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Our industry isn’t exactly known for giving dynamic plant tours. In fact, we rarely do them, but a plant tour is a great opportunity to showcase your competitive advantages. It

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Written by:  Natasha Augustine Hiring is a funny thing. We interview tons of people – we look at resumes, applications, where someone went to school or sometimes just who they

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NEWS RELEASE FOR IMMEDIATE RELEASE                   Performance Matters Hosts Second Service Leadership Training Series High Performance Team Coaches Clinic set to start   FORT MILL, S.C. (September 20, 2016) —

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Few things are more frustrating than when a valued member of your Route Service team winds up spending time on the bench due to injury. It’s hard on you, and

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Growing top line revenue is deemed so vital that most in the textile service industry equate success with the expensive task of winning new accounts. Now, you have an alternative.

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